By accessing our website, purchasing services, enrolling in a program, or opting into communications from Train or Remain, you agree to be bound by these Terms of Service.
If you do not agree, you must not use our services.
1. ELIGIBILITY (18+ AGE REQUIREMENT)
You must be at least 18 years old to access or use our services.
By using our website or enrolling in any program, you represent and warrant that:
You are 18 years of age or older
You have the legal capacity to enter into a binding agreement
You are physically capable of participating in fitness-related activities
We do not knowingly provide services to minors.
2. SERVICES PROVIDED
Train or Remain may provide:
In-person personal training
Online coaching programs
Digital workout plans
Fitness education content
Nutritional guidance (non-medical)
We reserve the right to modify or discontinue services at any time without notice.
3. HEALTH & MEDICAL ACKNOWLEDGMENT
Participation in fitness programs involves inherent risks, including but not limited to injury, illness, or death.
You acknowledge and agree that:
You voluntarily assume all risks
You are responsible for consulting a physician prior to beginning any program
You will discontinue exercise immediately if experiencing pain, dizziness, or discomfort
Train or Remain does not provide medical advice.
4. PAYMENT TERMS
All services must be paid in advance unless otherwise agreed in writing.
Payment plans, if offered, are binding agreements.
Failure to complete a program does not relieve you of your financial obligations.
Chargebacks or unauthorized disputes may result in service termination and collections action.
5. CANCELLATION & RESCHEDULING
Cancellations must be made at least 24 hours in advance.
Missed sessions or no-shows may be forfeited.
Refunds are governed by our posted Refund Policy.
6. NO GUARANTEE OF RESULTS
Individual results vary. Train or Remain makes no guarantees regarding:
Weight loss
Muscle gain
Performance improvements
Any specific physical outcome
Success depends on consistency, effort, health conditions, and other variables beyond our control.
7. INTELLECTUAL PROPERTY
All materials provided by Train or Remain are protected intellectual property.
You may not:
Copy
Distribute
Reproduce
Resell
Share login credentials
without prior written permission.
8. SMS & ELECTRONIC COMMUNICATIONS
By submitting your phone number or opting into communications, you consent to receive SMS messages from Train or Remain related to:
Appointment reminders
Account notifications
Program updates
Promotional messages
Opt-Out Instructions
You may opt out of SMS communications at any time by replying:
STOP
After opting out, you will receive a confirmation message and will no longer receive SMS messages unless you re-subscribe.
Message and data rates may apply depending on your mobile carrier and plan. Train or Remain is not responsible for any charges incurred from your mobile service provider.
Carrier Liability Disclaimer
Carriers are not liable for delayed or undelivered messages. Delivery of SMS messages is subject to effective transmission by your mobile carrier and is not guaranteed by Train or Remain.
9. LIMITATION OF LIABILITY
To the fullest extent permitted by law, Train or Remain shall not be liable for:
Lost profits
Indirect or consequential damages
Personal injury beyond inherent fitness risks
Data loss
Business interruption
Your use of our services is at your own risk.
10. SEVERABILITY
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
11. CHANGES TO TERMS
Train or Remain reserves the right to modify these Terms at any time. Updated Terms will be posted on our website and become effective immediately upon posting.
12. CONTACT INFORMATION
For questions regarding these Terms of Service, contact: